In the framework of the visit was prepared by a rather busy schedule of meetings: professionals able to communicate with most of the official dealers of Jaguar, Land Rover. First of all engineers and designers interested in leading technical problems, the timing of repair, as well as the degree of availability of diagnostic tools. Particular attention was paid to the opinion of dealers on the causes of malfunctions and actions that contribute to improving and strengthening mutual communications.

All voiced questions were taken in the work and will be implemented at the highest level in the near future.
Such visits engineers – is an annual process that has allowed to significantly improve product quality Jaguar Land Rover cars and the most adapted for operation in Russian conditions.

As we know, Jaguar Land Rover Russia has many plans and ideas for 2012, as a key project for the next 5 years is the “acceleration strategy”, which includes three three main areas: “Excellent Products”, “Excellent Service”, ” An excellent staff. ” Increase capacity and quality of dealer development partners are the most important strategic objectives, and customer focus and high level of customer satisfaction are key components of the program. In order to effectively implement this strategy and achieve a high level of customer satisfaction the company’s products each year occur consultation with design engineers from the UK. Work closely with the UK dealer network helps manufacturers to improve car premium segment and develop services and offers to its customers.

Source: http://www.landrover.com/ru/ru/lr/about-land-rover/news/engineers-visit/

Each year, readers of the most popular German car magazine Auto Motor und Sport choose the best car in ten categories. This year, readers from other countries could also cast their votes for more than 300 models. As a result, the turnout of more than 116,000 readers 19 magazines from 16 countries.

The new Range Rover Evoque was on top in the category of “Foreign SUVs,” received 20.7% of all votes in this class. The reason for this success Range Rover Evoque have exceptional design and outstanding off-road performance.

The next four places in the category of “Foreign SUVs” took the model: Range Rover – 2nd place, Range Rover Sport – 3rd place, Defender – 4th place and Discovery 4 – 5 th place.Jaguar XF has won in its category with a clear advantage in 45.8% of the vote, improving your last year’s result. In Germany, the XF became the best selling foreign car in the premium in 2011 and the most popular model Jaguar.

Source: http://www.landrover.com/ru/ru/lr/about-land-rover/news/prestigious-land-rover-award-germany/

Russia, Moscow

The deciding factors when choosing a car are not only technical specifications and design. The quality of service, as well as a set of services provided by the client, play an equally important role. In 2011, the company Jaguar Land Rover Russia has launched a program of “acceleration strategy” in which the direction of the “Great service” has become one of the defining.

During the brief period of a new program the company Jaguar Land Rover Russia has dramatically increased the level of service, noting the remarkable growth of customer satisfaction.At the end of last year, the total number of appeals and complaints decreased by more than two times. Significantly improved the quality of warranty service, and therefore reduced the number of appeals on this issue. Significant changes were made and delivery of spare parts, not only in Moscow but also in the regions, thereby reducing the number of complaints is almost 10 times.

Urgent orders arrive in Moscow on the same day the client, in St. Petersburg the next day, and in the regions of this period increases up to 3 days depending on distance. These results were achieved due to the fact that the level of population density in the central warehouse as a Land Rover, Jaguar and exceeded 96%. Significant changes have been made within the existing quality assurance program after-sales service. The study of dealers, there was an increase of customer satisfaction serviced by 50% compared with 2010.

Source: http://www.landrover.com/ru/ru/lr/about-land-rover/news/improved-service-quality/

During home games, Maxxis signage will appear courtside for 30 seconds of TV coverage on an LED board at Madison Square Garden. This placement will provide prominent exposure for the Maxxis brand to both 20,000 spectators in the arena and millions of fans watching on TV. The Maxxis logo will also appear on the GardenVision Jumbotron and LED ribbon boards during the Road Ahead, which promotes the team’s upcoming schedule. The company will show appreciation for the team’s fans by sponsoring a game night giveaway, with an item displaying the brands of both Maxxis and the Knicks available to attendees.

For over 43 years, Maxxis International has delivered high quality tyres to both original equipment and aftermarket customers. Maxxis offers products for automotive, light truck, motorcycle, ATV, bicycle, lawn and garden and industrial use. The company has operations in Asia, Europe and North America, and its products are distributed in approximately 170 countries.

Source: http://www.maxxis.co.uk/news/maxxis-sponsors-new-york-’knicks’

The project consisted of producing a model from start to finish based on the concept truck designed by Antonino Lo Ré. For the purposes of the competition, the aim was to actually add to the difficulties involved and vary the techniques used. Working from his original design, Antonino Lo Ré first digitised the entire vehicle before individually creating 3-D models of each one of the 200 parts making it up. Then, these virtual parts were manufactured using different techniques – from the most modern, such as laser sintering using aluminium powder or three-dimensional printing, to the oldest, using gouges, riflers, templates and sanders to produce handmade models!

The choice of which technology to use was made according to the purpose of the part in question and the degree of resistance it should have. “For the suspension arms, we chose laser sintering which gives a great deal of rigidity. On the other hand, the wheels were made from rubber using a three-dimensional printer,” explains Dominique Pasinetti.

A real technological and physical challenge, the Meilleur Ouvrier de France competition is won on merit. For the jury will not accept the slightest defect. It judges not only the project’s difficulty and the techniques used, but also of course, the result. Down to the finest detail. Dominique Pasinetti recalls that, “One day, when I was supposed to do some drilling in an area that was hard to access.

Source: http://corporate.renault-trucks.com/en/press-releases/tow-generations-of-meilleurs-ouvriers-de-france-at-renault-trucks-kuz.html

The study found Toyota is the highest ranked non-premium nameplate, tying for third place overall.Lexus scored the best of 32 brands and Scion achieved its highest ever position at fifth place, jumping up 17 positions.The study, published annually since 1990, measures problems experienced by the original owners of three-year-old vehicles.

The rankings are determined by the number of problems reported per 100 vehicles; the lower the number, the more positive the score.Additional examples of Toyota’s commitment to the highest standards for quality, safety, reliability and retained value include:Lexus was the highest ranking nameplate in the industry in the 2011 J.D.

Power Initial Quality Study and earned more segment awards than any other premium brand.Toyota and Lexus won 11 awards – more than half the 21 total awards – in IntelliChoice.com’s Best Overall Values of the Year.Fifteen Toyota, Lexus and Scion vehicles were named 2012 “Top Safety Picks” by the Insurance Institute for Highway Safety, more than any other automaker. The 2012 models include Camry, Corolla, Highlander (Kluger), Prius, Prius v, Yaris and Scion xB (Rukus).

Source: http://news.toyota.com.au/Toyota-dominates-vehicle-dependability-study

Montreal, Québec

The Subaru BRZ is a rear-wheel-drive sports car designed with superior steering response for ultimate driving pleasure. Featuring an all-new horizontally opposed SUBARU BOXER engine designed to produce 200 hp and 151 lb.-ft. of torque, BRZ’s engine is positioned even lower than other Subaru models so that the BRZ has one of the lowest possible centres of gravity on the market.

Compact and light, the engine also features new direct injection and port injection technology for maximum efficiency and performance. The lightweight yet highly rigid body was exclusively developed to maximize the advantages of its ultra-low centre of gravity in order to produce superb handling capabilities that will surely delight drivers of all skill levels.

With its low-mounted SUBARU BOXER engine on a specially designed chassis layout, the BRZ has an ultra-low centre of gravity – offering this sports car a major advantage – as well as the low and wide body of a stylish coupe with an overall height and width of 1,285 mm and 1,775 mm respectively. At the same time, its compact design still offers seating for four with a folding rear seatback plus ample trunk space, making the Subaru BRZ suitable for longer trips thanks to its unexpected utility for a vehicle in its class

Subaru aimed for a traditional sports car design that instinctively conveys its fun-to-drive character, while including subtle details that will allow the BRZ to be instantly recognizable as a Subaru. The BRZ’s ultra-low centre of gravity allowed for a low hood design and shapely fender flares, all designed to enhance the Subaru BRZ’s aesthetics.

Source: http://www.subaru.ca/WebPage.aspx?ArticleID=8492&WebPageID=4998&WebSiteID=282

The specially equipped pace car is fitted with Goodyear Eagle F1 Asymmetric tyres mounted on BBS RS 8.5 x 19 wheels, a StopTech Big Brake Kit, TRD custom stainless steel exhaust and Tein adjustable suspension – as well as special graphics and warning lights.

Safety equipment includes a roll cage, four-point Simpson racing seat belts, Whelen LFL Liberty LED lightbar and an on-board fire extinguisher.Ed Laukes, vice president of marketing communications and motorsports for Toyota in the United States, said the Daytona 500 was the perfect place to showcase the new Camry.

We’re thrilled to be able to feature the new Camry in Daytona at the season’s biggest race,” Mr Laukes said.We knew when the opportunity arose to partner together with Daytona that it would be an extraordinary way to highlight our new Camry, as well as reinforce Toyota’s commitment to NASCAR and its fans,” he said.

Camry has been the best-selling car in America 14 of the past 15 years and for 10 years running.In Australia, Camry has been the best-selling mid-size car for the past 18 years in a row.The latest Camry, released late last year, features a bold, sophisticated new design with a more spacious interior, improved driving dynamics and an even quieter ride than the previous generation.

Toyota has previously provided pace vehicles at several other NASCAR tracks, including a Camry Hybrid in 2009.In 2004, Toyota began participating in NASCAR competition by fielding Tundra trucks in the Camping World Truck Series (NCWTS).In 2007, Toyota began competing in the NASCAR Sprint Cup Series (NSCS) and the NASCAR Nationwide Series (NNS) with the Camry.

Source: http://news.toyota.com.au/toyota-camry-pace-car-for-daytona%20

The Subaru XV defines a new generation of crossover vehicle, blending exceptional SUV practicality with an urban, stylish design. The idea behind its design was a cross between the traditionally adventurous compact SUV and the urban lifestyle associated with the crossover genre. The Subaru XV focuses on impressive fuel efficiency as well as excellent handling and driving dynamics, which are melded together with its more SUV-like characteristics such as its 1,500-lb.

This vehicle, with its sporty, sleek design, vibrant Tangerine Orange Pearl exterior colour and distinctive alloy wheels was just recently launched in other markets around the world,” said Shiro Ohta, president and CEO of Subaru Canada, Inc. “I’m pleased that we are able to provide a chance for Canadians to see it and provide comments back to us.

Source: http://www.subaru.ca/WebPage.aspx?ArticleID=8521&WebPage

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This is a fantastic beginning to 2012 and we intend to carry on with this momentum,” said Shiro Ohta, president and CEO of Subaru Canada, Inc. “The redesigned Impreza has been well-received, but we’re planning exciting changes and additions to our model lineup. This year will definitely be thrilling and we’ll certainly see even more excitement from consumers at the dealerships throughout 2012.

Subaru Canada, Inc. is a wholly owned subsidiary of Fuji Heavy Industries Ltd. of Japan. Headquartered in Mississauga, Ontario, the company markets and distributes Subaru vehicles, parts and accessories through a network of over 85 authorized dealers across Canada.

Source: http://www.subaru.ca/WebPage.aspx?ArticleID=8504&WebPageID=4998&WebSiteID=282

The current issue recognizes the Cooper Zeon RS3-A, Cooper’s newest all-season ultra high performance product. The RS3-A features large tread elements with an asymmetrical design, which provides drivers confidence year round. The tire’s advanced technology mold profile allows for more tread-to-road contact through a square tread footprint. The RS3-A is available in 47 sizes and offers a 40,000 mile treadwear warranty.

It’s exciting to hear the RS3-A achieved another win in third-party testing by being recognized by Consumers Digest,” said Hal Gardner, Cooper’s Vice President of Marketing Communications and Market Intelligence. “This is further evidence of the outstanding performance of our products and another example of how Cooper is continuing to strengthen its relationship and value proposition with consumers seeking a quality product at a reasonable price.

Magazine editors commented that the Cooper Zeon RS3-A “delivered the best braking and hydroplaning resistance of any performance tire that we evaluated that costs less than $200. We also found that it makes for the quietest ride of any performance tire that we evaluated in this price range.

Best Buys in tires are selected based on performance, features, expected tread life and warranty. Best Buys, in general, can be assessed based on eight specific criteria carried out in numerous ways: hands-on use; review of independent evaluation/testing; review of reports from government agencies and others; interviews of retailers and service technicians; review of consumer surveys; and/or review of evaluations from other entities.

Source: http://coopertire.com/News/Corporate-News-Releases/Cooper-Zeon-RS3-A%E2%84%A2-Designated-a-Consumers-Digest-B.aspx

The annual ALG Residual Value Awards recognize automakers’ outstanding achievements in producing vehicles that demonstrate the ability to retain the highest percentage of their original price after a four-year period for mainstream brands and a three-year period for luxury brands. Awards are given in 19 vehicle categories and also in two brand categories (mainstream and luxury). This year’s awards are based on 2012 model year vehicles.

Subaru earned its third straight Mainstream Brand Residual Value Award buoyed by consistently strong quality and a progressive desirability for their products in the Canadian market,” said Geoff Helby, Canada Regional Director for ALG. “The brand continues to expand its devotee base with compelling redesigns like the new Impreza. Dependability, low incentives, and fleet sales have enhanced Subaru’s used market brand image as well.

Compact Car Award: the Subaru Impreza. According to ALG, the new Impreza offers compelling value for the Canadian market, offering All-Wheel Drive in a segment where price is usually a large consideration. Although this is the fourth year in a row Impreza has won in this category, the combination of the redesign, AWD and segment-competitive fuel efficiency went a long way towards making the Impreza an attractive option for consumers yet again this year.

Midsize Utility Vehicle Award: the Subaru Outback. For the second consecutive year, Outback claims the midsize utility vehicle award. ALG notes that the Subaru Outback offers potential SUV shoppers the car-like ride and handling usually associated with a car-based platform. Subaru’s subdued fleet sales and customer incentives also ensure that sales growth occurs by organic retail demand.

Source: http://www.subaru.ca/WebPage.aspx?ArticleID=8523&WebPageID=4998&WebSiteID=282

Nokian Rotiiva AT is excellent on asphalt or gravel, but also moves with ease in lighter off-road conditions. The sturdy structure and tailored, cut-resistant tread compound give the tyre excellent durability when used with heavier cars, as well. The comprehensive selection of sizes is aimed at light trucks, larger SUVs, and pick-ups. The selection of sizes is covering a total of 26 models from 15″ up to 20″.

The aggressive tread pattern of the new product, and especially its wide, polished grooves maximize grip and handling in rapidly changing summer conditions. In addition, stone ejectors on the bottoms of the grooves eject little stones and minimize the penetration of sharp rocks into the tyre. These stone ejectors further increase the operating life of the tyre by preventing tyre body damage, especially when driving on uneven surfaces.

Thanks to a unique tread pattern, the tyre also cleans easily and runs effortlessly on a soft platform.
This new development completes the versatile SUV and 4×4 range from Nokian Tyres to which Nokian Z SUV belongs, too, being awarded “very recommendable” in the off road tyre test of the German car magazine “Auto Zeitung”.

3D sipes actively bind pattern blocks together upon road contact for extra stability. The heavily siped pattern block sections support each other, so that unnecessary sipe movement stops, thereby improving handling even further,” says Product Development Manager Juha Pirhonen from Nokian Tyres.

Cooling ribs in the shoulder area improve the durability of the Rotiiva AT – a tyre that is designed to handle poor roads and rapidly changing conditions. Lower heat generation means slower wear, more comfortable driving, and more mileage.

Source: http://www.nokiantyres.com/release?id=27193991

Test winner is Nokian with the judgement “very recommendable” in the summer tyre test 2011 of the renowned German car magazine „auto motor und sport“ and in the tyre test of the German car magazine „Auto“, too.

The Nokian tyres from Finland got the best judgement „good“ with German car association ADAC and consumer protection organisation „Stiftung Warentest“ and they were awarded „very recommendable“ in the German car magazines „Auto Zeitung“ and „sport auto“. The Nokian SUV tyre is also “very recommendable” in the offroad tyre test of „Auto Zeitung“.

„Very good driving behaviour and braking ability in the wet and in the dry, low noise, very low rolling resistance,“ „auto motor und sport“ describes as one of the benefits of environmentally friendly Nokian V. Low rolling resistance leads to low fuel consumption.

Its strengths according to ADAC: „+ very balanced tyre, + good in all safety relevant disciplines, + top mark in the wet“. Nokian has got the shortest braking distance in the wet of all tyres tested by ADAC, it is 22 metres shorter than the one of the poorest tyre.. The consumer protection magazine „test“ recommends Nokian V as “our advice”. “Very good properties in the wet and a low rolling resistance help the Finnish Nokian tyre to achieve the overall victory” is the headline in the tyre test of “auto motor und sport”.

Source: http://www.nokiantyres.com/release?id=27111516